APPOINTMENT TIMES
We kindly ask that you arrive on time for your appointment to ensure the best possible experience. Late arrivals may result in a shortened service time or the need to reschedule.
If you are driving, please allow ample time for traffic and parking to ensure a relaxed arrival.
You’re welcome to enjoy a complimentary Vida Glow collagen water while you wait.
Please contact the salon as soon as possible, if you are going to be late for your scheduled appointment.
SALON ENVIRONMENT
We pride ourselves on creating a calm, relaxing, and elevated experience for all clients.
To maintain this atmosphere, we kindly ask that:
- Mobile phones are kept on silent
- Calls are taken outside the salon where possible
- Clients attend appointments alone where possible
If necessary, one guest may accompany you to your appointment. We kindly ask that guests respect the salon environment and space.
CHILD POLICY
To maintain a safe and relaxing environment, we kindly ask that children and babies do not attend appointments.
Our salon contains professional tools, equipment, and products that can pose safety risks. Additionally, many of our treatments require precision and full concentration from our team.
We are also committed to providing a peaceful experience for every client. While we understand childcare can be challenging, we kindly ask that suitable arrangements are made prior to your appointment.
HEALTH & CONSIDERATION
If you are feeling unwell, we kindly ask that you reschedule your appointment to protect both our clients and team.